Privacy Policy

Last updated: July 2026

1. Introduction

B-arcadia Ultra Air Conditioning & Plumbing ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in compliance with the Protection of Personal Information Act (POPIA).

2. Information We Collect

We may collect the following information when you use our website or contact us:

• Name and surname
• Contact information (email address, phone number)
• Any information you provide in contact form messages

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide our services
• Communicate with you about appointments
• Improve our website and services

4. Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure.

5. Your Rights

Under POPIA, you have the right to:

• Access your personal information
• Request correction or deletion of your information
• Object to the processing of your information
• Lodge a complaint with the Information Regulator

6. Contact Us

For privacy-related queries, contact us at:

Email: info@barcadiaplumbing.co.za
Phone: 062 866 8024